Tax preparation service in Fall River, MA (show on map)
4.5
★★★★★
365 reviews
Community Action Agency serving Greater Fall River & Greater Taunton, improving economic security of vulnerable populations through social services, collaboration, and advocacy.
The mission of Citizens for Citizens is to improve the economic security of vulnerable populations across Southcoast MA through comprehensive social services, community collaboration, and state-wide advocacy. CFC serves over 30,000 individuals annually across 18 agency programs including energy assistance, food assistance, children's services, health programs, emergency assistance, senior support, operation Christmas, and tax preparation.
With 47 years of service, CFC operates in Fall River, Somerset, Swansea, Westport, Freetown, Dighton, Rehoboth, Seekonk, Berkley, and Lakeville.
Comprehensive social services
Community collaboration
State-wide advocacy
Services
Home Energy Programs
Includes Fuel Assistance, Weatherization, Appliance Management, and Heater Repair to improve energy efficiency and reduce costs.
Early Head Start, Head Start, Family Child Care, After School Day Care, and Extended Day programs for infants, toddlers, and school-age children.
Early Head StartHead StartFamily Child CareAfter School Day CareExtended Day
Food & Nutrition Assistance
Food Pantry, SNAP Assistance, and Taunton/Attleboro WIC services to address food insecurity.
Food PantrySNAP AssistanceWIC
Health Programs
Family Planning, Teen Pregnancy Prevention, and other health services to improve community well-being.
Family PlanningTeen Pregnancy Prevention
Emergency Assistance
Immediate financial assistance for unexpected expenses such as heating repairs and appliance replacements.
Heater RepairAppliance Management
Senior Support
Foster Grandparents, Senior Community Service Employment, and other programs to support older adults.
Foster GrandparentsSenior Community Service Employment
Credentials & Certifications
Community Action Agency
Since 1978
Reviews
Rating
4.5
★★★★★
Reviews
365
"They were helpful, kind, and effective."
Frequently Asked Questions
What is the HEAP program and how can it help me? +
The Home Energy Assistance Program (HEAP) assists eligible households with paying heating bills during winter/spring, offering discounts on utility bills, and providing weatherization, heating repairs, and appliance management to enhance home energy efficiency.
How will I find out if I am approved for fuel assistance? +
You will receive either a letter of eligibility or a letter of denial mailed directly to you, typically within 6-8 weeks of application submission.
How long does it take to find out if I have been approved for Fuel Assistance? +
Normally, it takes approximately 6-8 weeks from November 1 or your application completion date (whichever is later) to have your application processed.
How are benefit levels determined? +
Benefit levels are determined based on home energy costs, considering household size, income, and other factors such as energy consumption patterns.
How do my heating bills get paid? +
CFC notifies your heating company of your eligibility and the benefit amount. Your heating company submits bills directly to CFC for payment, which then pays the company on your behalf, while you continue to receive your bills.